Who we are
'We' are Redfern Developments Ltd, Suite 4, St. Johns House, Weston Road, Stafford, ST16 3RZ.
Introduction
We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you via www.redferndevelopments.com (referred to below as "this Site"). Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at mail@redferndevelopments.com.
Personal information collected
When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of this Site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to purchase.
Information collection and use
Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. We will not use your information to contact you with details about any third party products or services.
The following features, by their nature, require and make use of personally identifiable information.
Arranging viewings
The information that you complete on the 'arrange viewing' forms on this Site is recorded by us and allows us to provide a more personalised service.
Email to Friend
When you use the 'email to friend' feature of this Site we record which properties you have sent to the friend so that we can track the popularity of those properties. We may record the other details provided in the email for internal monitoring of the service.
Registering with us
If you register with us, we save the details you provide and use them to enable us to personalise the service we offer to you. You can update your contact details at any time via the Site. When you are signed in, we automatically pre-fill your saved details on your account page, and on email forms to friends and to arrange viewings, should you wish to use these elements of the Site.
Saving properties
If you register with us and 'save properties' you are interested in, we can identify which properties you have saved. We do not make this individual information to third parties.
Email updates
If you register with us we may contact you when new properties or developments are added to this Site.
Who has access to the information you provide or we collect
We retain access to all personal information that we have collected from you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law.
Access to, changing or removing the information we hold
Registered users of this Site can update their information, and add / remove 'saved properties' from their account page. User accounts can be deleting by sending an email requesting this service to mail@redferndevelopments.com
Non-registered and registered users of this Site can request we provide them with a copy of the personally identifiable information we hold via mail@redferndevelopments.com. You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date.
Cookies and tracking
Like many websites, we use "cookies" to enable us to personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites.
Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.
Security, storage and transfer of information
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.
We will retain your information for a reasonable period or for as long as is required by law.
Changes to the policy
We may change this policy from time to time as we add new services or features or in response to changes in the law. Any changes to this policy will be posted on this Site.